Privacy Policy

Effective Date: January 1, 2024

Operator: Planet Romance, Prague, Czech Republic

1. Data We Collect

We collect data you provide directly: name, email, phone number, profile information, photos, and communication with our team. We also collect technical data such as IP address, browser type, and analytics.

2. How We Use Your Data

Your data is used exclusively for matchmaking purposes: creating and managing your profile, finding suitable matches, facilitating introductions, and improving our services. We never sell your data to third parties.

3. Data Sharing

Limited profile information is shared only with a potential match, and only when mutual interest is confirmed through our matchmaker. Your contact details are never shared without your explicit consent.

4. Data Security

We use industry-standard security measures including encrypted data transmission, secure server infrastructure, access controls, and regular security audits.

5. Your Rights (GDPR)

Under the EU General Data Protection Regulation, you have the right to access, correct, or delete your data, restrict or object to processing, obtain data in a portable format, and withdraw consent at any time. Contact agency@planet-romance.com to exercise these rights.

6. Data Retention

We retain your data for the duration of your active account or as long as necessary to provide the service. You may request deletion at any time.

7. Cookies

We use essential cookies for login and session management. We do not use third-party advertising cookies.

8. Contact

For privacy inquiries, contact agency@planet-romance.com or +420 777 944 597.