Privacy Policy.
Last updated April 2026. Your trust is the foundation of our service.
1. Data Controller
The data controller responsible for your personal data is Planet Romance s.r.o., Reg. No: 28708521, Kurzova 2222/16, Stodulky, 155 00 Prague 5, Czech Republic. Contact: info@planet-romance.com.
2. Data We Collect
We collect only the data necessary to provide our matchmaking service. This includes your name, email address, date of birth, photos, personal preferences, and information you provide in your profile questionnaire.
We do not collect data from social media accounts without your explicit consent. We do not use behavioral tracking, third-party analytics, or advertising pixels.
3. How We Use Your Data
Your data is used exclusively for matchmaking purposes: creating your profile, matching you with compatible partners, and facilitating introductions. Payment data is processed by our secure payment provider (Stripe) and is never stored on our servers.
We may use your email to send service-related communications such as match notifications, membership updates, and important account information.
4. Data Sharing
We never sell, lease, or distribute your personal data to third parties. Your profile information is shared only with potential matches, and only after your explicit approval.
Your full name and contact details are never disclosed to other members without your direct consent.
5. Your Rights (GDPR)
Under the GDPR, you have the right to access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, and object to processing.
To exercise any of these rights, contact us at info@planet-romance.com. We will respond within 30 days.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Upon account deletion, all personal data is permanently erased within 90 days, except where retention is required by law.
7. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. Our servers are located within the European Union.
8. Cookies
We use only essential cookies required for the functioning of our website (authentication, language preferences). We do not use advertising or tracking cookies.
Questions?
If you have any questions about this privacy policy, contact us at info@planet-romance.com or call +420 777 944 597.